![]() Those who've done so will therefore be able to speak with PlayStation's customer support ahead of those who've spent less money, something that has some users upset. "When contacting PlayStation Customer Support, you will be given priority in the chat order," the reward list reads, and getting there requires users to first buy four games from the PlayStation Store and earn 128 rare trophies. Users can move up tiers by buying games from the PlayStation store and earning trophies, effectively meaning that those with more money will receive better support from Sony. As reported by VGC, those using the service after its launch in Japan today, September 29, have complained that those on the service's fourth tier get improved customer support. ![]()
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